Privacy Policy

Introduction

Orientrix Pvt. Ltd. ("Orientrix", "we", "our", "us") operates the Orientrix HM Exam Evaluator platform. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services.

Information We Collect

• Account information (name, email, institution) provided when you sign up.
• Files and documents you upload (question papers, answer keys, answer sheets).
• Usage data (pages visited, feature usage, timestamps, IP address).
• Support and communication content when you contact us.

How We Use Information

We use information for the following purposes:

• To provide, operate, and maintain the platform and associated services.
• To generate rubrics and evaluate answer sheets using AI services.
• To communicate with you, respond to requests, and provide customer support.
• To detect and prevent fraud, abuse, and security issues.

Data Sharing & Third Parties

We do not sell personal data. We may share information with third-party service providers (e.g., cloud storage, AI providers, payment processors) who help deliver the service. We require such providers to protect your data and use it only for the purposes described by us.

Retention

We retain personal data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use industry-standard practices to secure data in transit and at rest. However, no system is completely secure — if you believe your account has been compromised, contact us immediately.

Cookies & Tracking

We use cookies and similar technologies to improve the user experience and analyze usage. You may control cookies via your browser settings.

Your Rights

Depending on your jurisdiction you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us atinfo@orientrix.org.

Contact

For privacy-related inquiries contact: info@orientrix.org

director@orientrix.org